Zeroe Caviar · 3PL Fulfillment
From backlog crisis to fully operational in two weeks.
Went from in-house fulfillment to a specialist cold-chain 3PL, fully operational during peak holiday season.
1,000+
Orders in backlog
3 days
To clear it
2 wks
Full 3PL launch
100%
Cold-chain compliant
The challenge
Zeroe was fulfilling premium caviar in-house with more than 1,000 orders backlogged and the holiday season coming. The team was stretched past breaking, and the failure was starting to reach customers rather than staying an internal problem. They needed a cold-chain 3PL immediately.
Our approach
We moved fast. Within days we identified and vetted cold-chain 3PL partners with experience in perishable luxury goods, then managed the full transition: inventory transfer, cold-chain compliance, system integration and SLA negotiation. The backlog cleared and Zeroe went into peak ready.
The results
In two weeks, Zeroe went from overwhelmed in-house operations to a fully functional 3PL partnership. The 1,000+ order backlog cleared in three days. They entered the holiday season with a partner who could handle their volume, their product’s requirements, and their brand’s standards.
“We were drowning in backorders and they got us operational with a new 3PL in two weeks. During the holidays. It was remarkable.”
McKenzie S., Founder, Zeroe Caviar
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