Operations experts helping brands build best-in-class supply chain infrastructure
We advise mid 8- to 9- figure revenue brands across a wide range of product types on Parcel Shipping, Packaging and 3PL Fulfillment.
Supporting Brands Across All Consumer Categories
We help brands achieve day 1 cost savings and operational capability expansion.
All at no charge to brands.
We focus on immediate cost optimization and helping businesses build new operational capabilities - whether that means adding B2B fulfillment, improving shipping programs, or building more scalable infrastructure.
We are paid by our supply-side partners, so brands engage us at no cost.
Featured Clients
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Cradlewise
Cradlewise overhauled their shipping operations in just 2 weeks, unlocking $140K in annual savings by partnering with Operating Crew for a hands-on transition.
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NAGHEDI
See how Naghedi cut shipping costs by over $40K annually by partnering with us to optimize deliveries and reinforce their premium customer experience—all without disrupting operations.
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![Two images. On the left, two women photograph a wall with the text "Chai Tea" with "Tea" crossed out; they hold cups branded "Kolkata Chai Co." On the right, a woman in a red "Kolkata Chai Co." shirt drinks from a cup in front of a cafe window with the same branding.]()
Kolkata Chai Co.
We helped Kolkata Chai Co. cut shipping costs by 10% on lightweight packages via a seamless carrier switch, ensuring smooth operations and significant savings.
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LOOK Optic
LOOK Optic saved $750K annually by switching to a 3PL provider in our network and optimizing their supply chain processes across multiple verticals such as packaging and freight.
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![Assorted appetizers with caviar on crackers and bread slices, a jar of 'Zeroe' caviar, garnished with cucumber, radish, and dill on a marble surface.]()
Zeroe Caviar
Zeroe Caviar cleared a huge backlog of orders and restructured their fulfillment setup with our 3PL solution, setting them on the path for sustainable long-term growth.
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Yona Beds
Yona cut shipping costs by 35% while reducing surcharge exposure, turning furniture delivery from a margin risk into a competitive advantage.
Our Areas of Focus
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Packaging
Our packaging experts leverage technical expertise and a network of hundreds of vendors to help brands find cost-effective, tailored packaging solutions.
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Shipping
Our platform leverages $600M in annual shipping volume to help brands negotiate directly with carriers like FedEx, UPS, and DHL to get rates beyond what they can get on their own. We save brands 10-25% on shipping costs.
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3PL Fulfillment
We provide curated 3PL recommendations, and run the entire 3PL search and transition — from identifying the right partners to shipments going out the door from a new warehouse.
How We Work
Step 1
We’ll set up a quick chat to dive into your brand and get a feel for your top priorities. We’ll also grab a bit of info about your current supply chain so we can see exactly how we can help.
Step 2
Using what we learned in Step 1, we’ll create the best proposal with our expert partners. We’ll then walk you through the solution and answer any questions you may have.
Step 3
Once you approve, we handle every step of the process, ensuring minimal effort from you while delivering quick cost savings through our white-glove service.
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Invested In Your Success
We operate as an extension of the partners we represent and are fully funded by them. We only receive a fee when brands we bring succeed and thrive with partners for the long-term. Our success is directly tied to yours, and we’re deeply invested in the growth of every brand we work with.
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Trusted Partners Only
We recommend only trusted partners we've worked with firsthand and who have delivered great results, ensuring sustained performance. We personally know their leadership and can address any issues directly—guaranteeing reliability every step of the way.
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Quick Path to Savings
Our track record includes helping an electronics brand with $5M in revenues switch 3PLs, generating $500K in annual duties savings in just three weeks. We also helped a chai brand reduce shipping costs by nearly 10% in just a few hours of collaboration.
Who We Are
Founded and led by strategic brand operators who have seen it all, Operating Crew is the supply chain partner on a mission to help DTC brands become and stay profitable. We are committed to bringing knockout cost-efficient and easy-to-implement solutions targeting your logistics needs.