Supply chain advisors for consumer brands

Operators helping consumer brands build best-in-class supply chains.

We advise 8- and 9-figure brands on packaging, shipping and 3PLs, and connect them to the partners that optimize costs.

$0

No cost to brands

No cost to brands

Our fees come from supply-side partners, so you get day-one savings without adding a line to your budget.

Our fees come from supply-side partners, so you get day-one savings without adding a line to your budget.

Brands we've worked with

Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
The Foggy Dog
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
The Foggy Dog
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew
Work with us · Operating Crew

WHAT WE DO

We advise on best-in-class setups and connect you with the partners to carry them out

We advise on best-in-class setups and connect you with the partners to carry them out

Apparel and beauty products laid out with mailers and cartons

Packaging

We guide your packaging from brief to delivered product, sourced through our network of 1,000+ manufacturers for lower unit and freight costs.

  • Pouches, boxes, mailers and more

  • Color, print and material guidance

  • Right-sizing to cut DIM weight costs

Case study: Stop Shipping Air →

Illustration of an Equip branded kraft box and two paper mailers

See how our packaging and shipping audit identified $1.22M in projected savings over 2027–2029 for Equip Foods.

SOUND FAMILIAR?

“We’re doing a brand refresh.”
“It took us 9 weeks to get boxes from China.”

A shipping label being applied to a parcel

Parcel Shipping

We build your carrier strategy and give you access to negotiated rates that cut 10–35% off parcel spend.

  • Lightweight to oversized shipments

  • Multi-carrier setups that scale

  • Ongoing rate and routing optimization

Carrier options

fedex logo
ups logo
uniuni logo
veho logo

SOUND FAMILIAR?

“Shipping is killing my margins.”
“I can’t believe I’m paying $85 to ship my oversized product.”

A packaging line running in a production facility

3PL Search

We match you with a 3PL we’ve vetted and placed brands with, with the right capabilities to help you scale, and advise you through the move until orders ship.

  • Accountable long after go-live

  • Specialist and cold-chain partners

  • B2B and retail fulfillment as you grow

Retail fulfillment

costco logo
target logo
walmart logo
Best Buy logo
Amazon logo

SOUND FAMILIAR?

“Our 3PL isn’t keeping up with growth.”
“We just got into Target, all doors.”

Packaging work

Packaging our team has developed with brands

Packaging our team has developed with brands

Rockets of Awesome blue printed shipping box
Warby Parker Good things await you box

Shipping boxes

Printed shipping boxes for Rockets of Awesome and Warby Parker, with structures and finishes tailored to each brand.

Bombas blue and mint poly mailer with white lettering and bee mark
Mailers packaging example mailseed
Holstee printed paper mailer

Mailers

Printed mailers for Bombas, Seed and Holstee, across poly and paper formats.

Freshly steak peppercorn meal tray
Cold-chain gel pack

Cold chain

Branded meal trays and temperature-controlled shipping packaging for Freshly.

Blueland open blue kit box with full top flap and three spray bottles
Function of Beauty kit with fitted insert

Kits

Boxes and fitted inserts for Blueland and Function of Beauty.

Glossier rectangular pink pouch with cosmetics
Ollie reusable food container with red lid
Seed DS-01 glass jar

Primary packaging

Ollie’s reusable food container, Seed’s glass jar and Glossier’s pink pouch.

Hulken green and blue tote retail cartons
Hulken retail display at Target

Retail packaging

Retail cartons for Hulken at Target.

The team

We've run operations at brands like yours

We've run operations at brands like yours

Supply chain decisions made with the full business in mind, from a team that has managed factories, ocean freight, carrier negotiations and 3PL moves for a decade.

Yan Sim, Founder of Operating Crew

Yan leads strategy and operations at Operating Crew. His experience spans Warby Parker, Weee! and DTC brands launched at Atomic. He has managed operations through rapid growth, including in-house fulfillment and warehouse networks.

Xunyu Foo of Operating Crew

Xun leads growth and partnerships at Operating Crew. She was a corporate attorney before running ecommerce at Stone & Strand, bringing both a retailer’s point of view and a commercial lens to the work.

Zero to launch

Zero to launch

Zero to launch

Launched DTC brands at Atomic, the venture studio behind Hims & Hers.

$200M ⟶ $400M

$200M ⟶ $400M

Scaled DTC logistics at Warby Parker. Led its Home Try-On program, with 10,000 orders shipped and received per day, and helped scale operations to 60 retail stores.

$50M ⟶ $800M

$50M ⟶ $800M

Scaled operations at Weee!, the largest Asian online grocer in the US

Hands-on ops experience

Hands-on ops experience

Launched and managed warehouses across the country, spanning ambient and cold chain operations.

Next steps

The first step is a short call. No prep required.

The first step is a short call. No prep required.

01

A 30-minute call

Tell us what's going on. We'll listen and ask the questions that matter.

02

An initial perspective

We share where we see savings or gaps, and what we'd look at first.

03

We carry it through

From carrier contracts to a new warehouse, we stay on it until it's live.

FOR BRANDS

Is your operation costing more than it should? Let's chat.

Walk us through your setup. We'll show you what best-in-class looks like and where the savings are.

FOR PARTNERS

Know a brand that needs a better, leaner supply chain?

Send them our way when you hear things like:

“We lose money on orders under $X.”

“Getting my 3PL to do simple things is like pulling teeth.”

“We need shelf-ready retail packaging.”

Operating Crew

© 2026 Operating Crew