The fastest way to save on parcel shipping, packaging and 3PL fulfillment.
We deliver practical, plug-and-play solutions that drive meaningful savings in parcel shipping, packaging, and 3PL fulfillment for DTC brands from $10M to $400M in revenue.
Backed by our industry partners, we offer smarter sourcing, better rates, and the right fulfillment partners—at no cost to you, within weeks.
Getting started is easy. Most brands unlock savings in just three meetings, making Operating Crew a fast, low-friction way to improve your bottom line without disrupting your operations.
Supporting Brands Across All Industries
Featured Clients
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![Two images. On the left, two women photograph a wall with the text "Chai Tea" with "Tea" crossed out; they hold cups branded "Kolkata Chai Co." On the right, a woman in a red "Kolkata Chai Co." shirt drinks from a cup in front of a cafe window with the same branding.]()
Kolkata Chai Co.
We helped Kolkata Chai Co. cut shipping costs by 10% on lightweight packages via a seamless carrier switch, ensuring smooth operations and significant savings.
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Cradlewise
Cradlewise overhauled their shipping operations in just 2 weeks, unlocking $140K in annual savings by partnering with Operating Crew for a hands-on transition.
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![Woman wearing sunglasses and a trench coat]()
LOOK Optic
LOOK Optic saved $750K annually by switching to a 3PL provider in our network and optimizing their supply chain processes across multiple verticals such as packaging and freight.
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![Assorted appetizers with caviar on crackers and bread slices, a jar of 'Zeroe' caviar, garnished with cucumber, radish, and dill on a marble surface.]()
Zeroe Caviar
Zeroe Caviar cleared a huge backlog of orders and restructured their fulfillment setup with our 3PL solution, setting them on the path for sustainable long-term growth.
Our Areas of Focus
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Packaging
Our packaging experts leverage technical expertise and a network of hundreds of vendors to help brands find cost-effective, tailored packaging solutions.
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Shipping
Our platform leverages $600M in annual shipping volume to help brands negotiate directly with carriers like FedEx, UPS, and DHL to get rates beyond what they can get on their own. We save brands 10-25% on shipping costs.
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3PL Fulfillment
We connect brands with top, trusted US 3PL partners. We also help brands transition to experienced Canadian 3PL partners to eliminate high duties, saving brands around 10% in revenue with this setup.
How We Work
Step 1
We’ll set up a quick chat to dive into your brand and get a feel for your top priorities. We’ll also grab a bit of info about your current supply chain so we can see exactly how we can help.
Step 2
Using what we learned in Step 1, we’ll create the best proposal with our expert partners. We’ll then walk you through the solution and answer any questions you may have.
Step 3
Once you approve, we handle every step of the process, ensuring minimal effort from you while delivering quick cost savings through our white-glove service.
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Invested In Your Success
We operate as an extension of the partners we represent and are fully funded by them. We only receive a fee for successful, long-term matches. Our success is directly tied to yours, and we’re deeply invested in the growth of every brand we work with.
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Trusted Partners Only
We recommend only trusted partners we've worked with firsthand and who have delivered great results, ensuring sustained performance. We personally know their leadership and can address any issues directly—guaranteeing reliability every step of the way.
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Quick Path to Savings
Our track record includes helping an electronics brand with $5M in revenues switch 3PLs, generating $500K in annual duties savings in just three weeks. We also helped a chai brand reduce shipping costs by nearly 10% in just a few hours of collaboration.
Who We Are
Founded and led by a former e-commerce strategic operations executive who has seen it all, Operating Crew is the supply chain partner on a mission to help DTC brands become and stay profitable. We are committed to bringing knockout cost-efficient and easy-to-implement solutions targeting your logistics needs - custom-made just for you.